Terms of service
Terms of Service
Last Updated: September 22, 2026
Welcome to Cleshine. By accessing or using www.cleshine.store, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
1. About Cleshine
Cleshine is an online store offering cleaning and household products.
Throughout these Terms, the words "Cleshine," "we," "us," and "our" refer to Cleshine. The words "you" and "customer" refer to the person accessing our website or purchasing our products.
2. Use of Our Website
By using our website, you agree that:
- You will provide accurate information when placing an order.
- You will use the website only for lawful purposes.
- You will not attempt to interfere with or damage the website.
- You will not use the website for fraudulent or unauthorized activities.
- You will not reproduce, copy, or misuse our website content without permission.
We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.
However:
- Product colors may appear slightly different depending on your device or screen.
- Product packaging may vary from the images shown.
- Product specifications may change where permitted by the manufacturer or supplier.
- We reserve the right to correct errors or inaccuracies on the website.
4. Prices
All product prices displayed on our website are subject to change without prior notice.
The price applicable to your order will generally be the price displayed at the time the order is placed.
If an obvious pricing or technical error occurs, we reserve the right to cancel the affected order and provide an appropriate refund where payment has already been made.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation. An order may be cancelled in certain circumstances, including:
- Product availability issues
- Pricing or listing errors
- Payment problems
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Other circumstances affecting our ability to fulfil the order
If we cancel an order after payment has been received, the applicable amount will be refunded.
6. Payments
Orders must be paid using the payment methods available at checkout.
You agree to provide accurate and valid payment and billing information.
Payments may be processed through third-party payment providers. Their own terms and policies may also apply.
7. Shipping and Delivery
We aim to process and dispatch orders within the timeframe communicated on our website or during checkout.
Delivery times are estimates and may vary due to circumstances beyond our reasonable control, including:
- Courier delays
- Weather conditions
- Public holidays
- Operational disruptions
- Incorrect or incomplete delivery information
- Other unforeseen circumstances
Cleshine is not responsible for delays caused by third-party shipping providers or circumstances outside our reasonable control.
8. Returns, Refunds and Cancellations
Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy.
Please review that policy before placing an order.
9. Customer Information
When placing an order, you agree to provide accurate and complete information, including your name, phone number, email address, billing information, and delivery address.
Cleshine is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.
Our collection and use of personal information are governed by our Privacy Policy.
10. Intellectual Property
All content available on the Cleshine website, including:
- Logos
- Brand names
- Product descriptions
- Graphics
- Images
- Website design
- Text
- Other original materials
may be protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission, except where permitted by law.
11. Third-Party Services and Links
Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, and other service providers.
We may also provide links to third-party websites.
Cleshine does not control third-party websites or services and is not responsible for their content, availability, terms, or privacy practices.
12. Limitation of Liability
To the extent permitted by applicable law, Cleshine will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
13. Product Use
Customers are responsible for using products according to the instructions, warnings, and safety information provided with the product.
Cleshine is not responsible for damage or injury resulting from improper use, misuse, modification, or failure to follow applicable product instructions.
14. Changes to These Terms
We may update these Terms of Service from time to time.
Changes will become effective when the updated Terms are published on our website. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
15. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Cleshine
Website: www.cleshine.store
Email: itscleshine@gmail.com
WhatsApp: +91 79948 42798
Instagram: @cleshineoffical
Shiny Home = Happy Home